In
the face of rising customer complaints of insurance cars
"complementary" and "compulsory" against insurance companies and what
can be had to face difficulties in claiming compensation in case of car
damage as a result of an accident often suffer client slow procedures
and high endurance rates and try some companies repudiation of value the
actual compensation due to the insurance policy, which has already been
signed by the owner of the car without knowing anything about the terms
and are they in favor or in favor of the company in whole, especially
with regard to the existence of an extension for these items under
special conditions explained eulogy Sami vice president of insurance
brokerage Association that there are 5 basic conditions It must be considered before choosing the insurance company on your car.On these conditions says Sami, he must first when choosing an
insurance company taking into account its reputation, as regards the
speed of repayment of compensation, because there are some companies
that stalling the payment of compensation for long periods and ends the
lifting of a large number of cases before the courts.Second,
knowledge of the financial situation of the company and the size of its
market, which predict about the company's ability to pay all its
obligations to customers and not to stumble as already happened in some
time because some of the companies operating in the market, and resulted
in private losses in the automotive branch to their inability to
fulfill the rights of their clients in this
time, causing it to suspend its work in this activity.
Third,
the client must recognize the number of Advanced complaints out against
the insurance company and that reflect its credibility in fulfilling
its obligations to customers, which is an important barometer when
choosing an insurance company can get a number of complaints against the
companies through the report of the Financial Supervisory Authority,
which is monitored on a regular basis .Fourth,
should the client shall read the full document items before hiring and
reviewing all the items, whether public or private, which is that of
determining the endurance ratios, which means the amount of what the
customer will bear the ratio when the repair and maintenance of the car
after an accident and that value vary from one company to another so Do
not be surprised by, as well as any exceptional items included full
rights as a customer must make sure to write the agreed items of the
document and Irrelevance of any oral terms, because the law does not
define any requirements of unwritten and the signing of the client on
the insurance policy and all general and special conditions, as well as
the preview of the car report before issuing the document, even if the car is "the Zero."Fifth:
The client must receive a copy of the insurance policy that was
released a dish, as many customers are not paying attention to this
important issue and are content related to the signatory on the document
and get the car contract and considered that the document was just
something a supplementary from within procedures and when a disaster
occurs can not see
items that can be negotiated with the company through which to obtain
compensation or when making a complaint to the supervisor, which require
you to submit a copy of the document, this and frequently precisely
when it is the work of the policy by auto show or agents for the
company, and therefore advised using an intermediary insurance serve as
adviser for the client when the implementation of the document.
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